FAQ

WHAT SIZES DO YOU CARRY?

All socks are Unisex and follow the following sizing chart: 


Socks size chart.  Silky Socks

Our shirts are available in the following sizes:
 Size:  XS S M L XL 2XL
BODY LENGTH (Inches) 27 28 29 30 31 32
BODY WIDTH (Inches) 35 38 41 44 48 52

 

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept all major credit cards (Visa, MasterCard, American Express, and Discover) as well as PayPal. You do not need a PayPal account to complete the checkout steps, however you may use your PayPal account if you have one.

HOW LONG DOES SHIPPING TAKE?

We strive to produce and ship as soon as possible.  Each item is made-to-order, so once you place the order we produce it custom for you.  After order is placed, it takes up to 3-5 business days to produce and ship out.  Shipping is anywhere from 1-4 days for depending on where you are in the United States.  International shipping can take from 2-12 weeks depending on your location.  All items ship from Anaheim, CA, USA.  

DO YOU MAKE CUSTOM ORDERS?

Yes.  You can customize individual pairs using the Silky Socks App or website Design your own section!  No minimums, you can order as little as 1 custom pair!  There are price breaks for ordering 6 or more.  So order up and save!  

DO YOU HAVE PRICE BREAKS FOR ORDERING MORE?

Yes! We provide bulk orders for Teams and Organizations. We also provide wholesale accounts. Send us an email at info@silkysocks.com to get started.

WHAT IS A SILKY SOCKS MADE OF? 

Silky Socks are comfortable cushioned socks with thicker padding and higher quality grade than your norm, providing maximum comfort.  We have 2 main Styles of Socks: 

 

Silky Athletic socks:  Our favorite and most popular style, this sock features a combination of comfort, cushion and style!  We've engineered it ourselves  working with factories worldwide to find the best possible material style for your feet!  It encompasses a material makeup for the foot area, and a separate material makeup for the leg area: 

Foot Material: 90% Cotton, 10% Spandex
Leg Material:  95% Polyester, 5% elastane/spandex

Giving you a comfort, cushioned base to your step, while also giving you Silky Smooth feel on the leg area.  We know you will LOVE this sock!  

Black foot socks printed example

Full Print Socks: This style of socks carries the full print front top to bottom of the socks and they also pop beautifully.  They feel smooth with the full print are are the preferred socks for streetwear and fashion, those who want to make a BOLD statement.  

95% Polyester, 5% elastane/spandex

Silky Socks Full print custom elite socks

See images from our website and Instagram page for more action and on foot examples of our work!   

WILL THE COLORS FADE?  

No, they will not fade.  We recommend washing cold wash with Like colors, and hang drying.  Our Colors are crisp and clean and are part of the fabric of the sock, so if you take care of your fabric your socks will last you a long time! 

WHAT IS YOUR RETURN/EXCHANGE POLICY?

Your satisfaction is our number one concern, thus we accept returns or exchanges:
- If you ordered one or more of our existing designs and were not happy with your purchase.  The unworn, new merchandise may be sent back to us for a refund or exchange. 
- If we sent you the wrong size or design, we will correct this error for you asap.
Claims to the above must be made within 30 days from receiving your order.

Unfortunately, we cannot take returns or exchanges on CUSTOM ORDERS.  Custom orders with your photos, designs, or name on them cannot be sold to anyone else so they are specifically made for you.  All sales are final on custom orders unless we sent you the wrong size or if you find a damage in the product.   

Please note:  Each product is checked to ensure quality and we do our best to provide them without any defects.  No two pairs or two socks are exactly alike as this is a 100% custom process to produce them.  A break in the pattern will appear on each of the sides of the socks. We do our best to make it look natural and eliminate the line on the sides so it looks like a seam to seam print, however this break is part of the tolerance level and a norm in this kind of sock.  

All claims for a return or exchange please email:  info@silkysocks.com

Thank you

 

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