WHAT SIZES DO YOU CARRY?
All socks are Unisex and follow the following sizing chart:
|BODY LENGTH (Inches)||27||28||29||30||31||32|
|BODY WIDTH (Inches)||35||38||41||44||48||52|
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept all major credit cards (Visa, MasterCard, American Express, and Discover) as well as PayPal. You do not need a PayPal account to complete the checkout steps, however you may use your PayPal account if you have one.
We strive to produce and ship as soon as possible. Each item is made-to-order, so once you place the order we produce it custom for you. After order is placed, it takes up to 3-5 business days to produce and ship out. Shipping is anywhere from 1-4 days for depending on where you are in the United States. International shipping can take from 2-12 weeks depending on your location. All items ship from Anaheim, CA, USA.
DO YOU MAKE CUSTOM ORDERS?
Yes. You can customize individual pairs using the Silky Socks App or website Design LAB! No minimums, you can order as little as 1 custom pair!
"If I want to reorder, save my design, or send it to friends to order how do I do that?"
When design on Silky Socks website Design Lab, after you are satisfied your design, click "Create This Product" then a unique custom product with a unique URL link will be created just for you. This URL can be used by you at any time to reorder, return and make a purchase or send to friends and family so they can purchase without having to recreate the design!DO YOU HAVE PRICE BREAKS FOR ORDERING MORE?
Yes! We provide bulk orders for Teams and Organizations. We also provide wholesale accounts. Send us an email at firstname.lastname@example.org to get started.
WHAT IS A SILKY SOCKS MADE OF?
This video will explain all about our stock styles:
Silky Athletic socks: Our favorite and most popular style:
Foot Material: 90% Cotton, 10% Spandex
Leg Material: 95% Polyester, 5% elastane/spandex
Full Print Socks: Bold and Fashionable look!
95% Polyester, 5% elastane/spandex
See images from our Instagram page for more images of of our work @silkysocks
WILL THE COLORS FADE?
No, they will not fade. We recommend washing cold wash with Like colors and hang drying. Our Colors are crisp and clean and are part of the fabric of the sock, so if you take care of your fabric your socks will last you a long time!
WHAT IS YOUR RETURN/EXCHANGE POLICY?
Your satisfaction is our number one concern, thus we accept returns or exchanges:
- If you ordered one or more of our existing designs and were not happy with your purchase. The unworn, new merchandise may be sent back to us for a refund or exchange.
- If we sent you the wrong size or design, we will correct this error for you asap.
Claims to the above must be made within 30 days from receiving your order.
Unfortunately, we cannot take returns or exchanges of CUSTOM ORDERS. Custom orders with your photos, designs, or name on them cannot be sold to anyone else so they are specifically made for you. All sales are final on custom orders unless we sent you the wrong size or if you find a damage to the product.
Please note: Each product is checked to ensure quality and we do our best to provide them without any defects. No two pairs or two socks are exactly alike as this is a 100% custom process to produce them. A break in the pattern will appear on each of the sides of the socks. We do our best to make it look natural and eliminate the line on the sides so it looks like a seam to seam print, however, this break is part of the tolerance level and a norm in this kind of sock.
All claims for a return or exchange please email: email@example.com
International Shipping Liability Disclaimer: Silky Socks gladly provides worldwide shipping, however, all international shipments are at the liability of the buyer. We take all appropriate steps to ensure your package reaches you safely, and we've had great success doing so, but there are variables such as international customs, VAT, and any other taxes or expenses, that are out of the control of Silky Socks and the responsibility of the buyer.
Thank you for shopping with Silky Socks and for your support!